Transfer Policy:
You need to contact the test center directly by email at calgary@ces-schools.com and provide full information as to why you qualify for special consideration, with supporting evidence. Your test center will assess your application and will respond to you within seven working days of receiving your full application in writing, no requests will be accepted through the phone.
The Administrator will advise the candidate within one week of lodging the application whether or not their request has been approved.
- Requests for Test Date Transfer must be made MORE than 15 days prior to the registered test date for the computer-delivered IELTS.
- Test transfer requests made 5-14 days from registered test date, an Administrative fee of $80 applies.
- Requests made within 4 days of test date – No transfer will be allowed, any transfers during this period is treated as a cancellation. No refund will be issued.
- Candidates maybe able to transfer their test date within 4 days of their test, if a serious cause applies.
- Transfer dates will depend on availability, but must be chosen within the next 3 month period.
The Request for Test Date Transfer Form must be filled out by the candidate. If the reason for cancellation/transfer is medical, an authorized medical certificate must be filled out by a medical practitioner. The completed form(s), along with supporting documentation and emailed to info@ieltstoronto.com. If your test center approves your application, you will be allowed to transfer your test day and subject to an administrative fee of $80.
Acceptable documents may include a medical certificate from a qualified medical practitioner, a death certificate, or a police report. Statutory declarations and certificates signed by family members are not acceptable.
The Administrator will advise the candidate within one week of lodging the application whether or not their request has been approved.
*** Please Note – You can transfer the same booking only once, if approved. ***
To find out more details, please contact us at calgary@ces-schools.com / 1 403 470 4597
Special Consideration Owing to Exceptional Circumstances
On rare occasions, there may be instances where you are unable to attend your test or are disadvantaged on test day owing to illness, injury, or another exceptional event outside your control. In these cases, you may make an application to the test center for special consideration due to exceptional circumstances. This will allow you to carry over your test fee to a later assessment opportunity or, in some cases, apply for a refund. Special consideration includes instances such as:
- A traumatic experience
- Domestic crisis
- Unavoidable legal or military obligation
- Serious illness – e.g. hospital admission or serious injury (Does not include minor illness such as a mild cold)
- Bereavement, or other forms of significant hardship.
- Civil unrest, extreme weather