EVERYTHING YOU NEED TO KNOW

About IELTS

The International English Language Testing System (IELTS) is the world’s most popular English language proficiency test for study, work, training, and migration purposes. More than 10,000 organisations globally recognise IELTS, so when you take the test you can be confident that it is accepted by educational institutions, employers, governments and professional bodies around the world.

Frequently Asked Questions

See test takers' most common questions

See Your Test Day Journey

Venue details & What happens on test day

Prepare For Your Test

Resources to help you prepare for your test.

What is the purpose of the test?

 

The International English Language Testing System, or IELTS, is an international standardised test of English language proficiency for study, work, training, and migration purposes. IELTS has been developed by some of the world’s leading experts in language assessment, and is supported by an extensive programme of research, validation, and test development.

 

There are two modules to choose from – Academic and General Training:

IELTS Academic is for test takers wishing to study at undergraduate or postgraduate levels, and for those seeking professional registration.

 

IELTS General Training is for test takers wishing to migrate to an English-speaking country (Australia, Canada, New Zealand, UK), and for those wishing to train or study at below degree level.

The IELTS test is trusted worldwide because your test is delivered according to the highest standards in security and quality. Security protocols that include identification verification of all test takers, and data encryption ensure the integrity of your test results. Similarly, you can trust in the quality and consistency of the test because all examiners are qualified highly trained and qualified. Examiners’ work is routinely monitored, and they undergo continuous training.

IELTS format and how is it scored?

 

IELTS test uses a nine-band scale with  increments of 0.5, to assess your English language proficiency in four key skills: listening, reading, writing, and speaking. Scores range from Band Score 1 (non-user) to Band Score 9 (expert).

 

 

The total test time is 2 hours and 45 minutes: Listening 30 minutes, Reading 60 minutes, Writing 60 minutes, and Speaking 11-14 minutes.

 

For more details on the test format, including the types of task and marking scheme, See Here.

Can minors take the test?

 

The IELTS test can be taken from the age of 16.

 

If you are younger than 18 years old on the day of the test, you will require permission from a parent or legal guardian in order to take the test. We must receive permission to capture your photograph and finger-scan on the day of the test. You will not be able to take the test unless we receive this permission.  When you have made a booking, we will provide you with a consent form which you will have completed by your parent or legal guardian.

Can I request Special Requirements?

 

To ensure that the language ability of all test takers is assessed fairly and objectively, IELTS provides a comprehensive service for test takers who have special requirements, including specific learning difficulties, hearing difficulties and visual difficulties, medical conditions.

 

If you have a disability or special requirements, we may be able to help you take your test.

 

If you require a modified version of IELTS, you must give the test centre three months’ notice. If your circumstances require special arrangements to be made, e.g. extra time, you must give the test centre six weeks’ notice.

 

Please do not hesitate  to contact us to discuss your requirements. Please note that we may ask for medical evidence.

Frequently Asked Questions

How often is the IELTS exam held?
We offer the computer-delivered IELTS test EVERY DAY day except Thursdays. See our test dates Here
How do I book the exam?

You can register online. You will need to complete an online application form, upload a copy of your ID document and pay the $339 IELTS test fee. To register, Click Here.

Should I choose Computer-delivered IELTS or paper-based IELTS?

The Test Report Form, content, timing and structure of the test is the same whether you take the test on paper or on computer. The computer- delivered test requires test takers to sit the Listening, Reading and Writing sections in front of a computer with the questions presented on the screen in our IELTS test centre. With the paper-based IELTS, the test taker writes their answers for the Listening, Reading and Writing on a paper answer sheet, using a pencil. The Speaking section is carried out face-to-face with a trained IELTS examiner in both the paper and computer-delivered IELTS.

Should I do the Academic or General Training module?

You can choose from two types of IELTS tests in Calgary: Academic or General Training, depending on whether you want to work, study or migrate. General Training is not offered on all IELTS test dates. The Academic test is for those who wish to study for an undergraduate or post-graduate degree course through English. The General Training test is for those who are planning to join a training or work experience programme in an English-speaking environment. It is also suitable for those wishing to emigrate to Australia, Canada and New Zealand. If you are not sure which test you should take or what score you require, you can mail us

For paper-based IELTS, results are available 13 calendar days after the test date. For computer-delivered IELTS, results are available 5-7 calendar days after the test date.
Find out more here: www.ces-exams.ca/collections/request-additional-test-report-forms-to-recognizing-organizations

How often can I take the exam?

You can take the examination as many times as you wish. However, to minimise the amount of times required to take the examination, we recommend either taking a preparation course or using official IELTS practice materials. Prepare

How is the IELTS test scored?

The IELTS 9-band scoring system is used to measure and report scores in a consistent manner. Examiners are trained in line with globally agreed standards to ensure consistency in the quality of their assessment.
To understand how your test is assessed, Please visit IDP’s website – results

How long will I wait for results?

Paper-based IELTS test results are posted and available to view online 13 calendar days after the test date. Computer-delivered IELTS test results are posted and available to view online 5-7 calendar days after the test date. Please note that we are not permitted to give out test results over the phone, fax, text or by email.

You can check your results online from 02:00 pm on the 13th day after the test for paper-based, or 5-7 days  after the test for computer-delivered. The results show for 28 days after the results are released. You will need Your full name, passport/ID number and date of birth to access your preview.Please note: the online preview of your result is provisional and should not be used as an official confirmation of your achievement.

Where is your test centre?

Computer-delivered IELTS tests are held in our purpose-built test centre in Calgary at the CES-SOS Venue. Our address is 903 8 Ave. SW, Suite 250, Calgary, AB, T2P 0P7. (MAP link) Prior to your test, you will receive an email with detailed instructions and maps on how to find our test venue.

Speaking Test

Computer-delivered

The speaking test is carried out face-to-face with a trained IELTS examiner.  The time of your speaking test was selected during the registration process and a reminder will be sent to you 48 hours prior to your test date.

 

Speaking Test Subject to Change

Whilst every attempt is made to ensure that we honor your venue, date, and time slot selection, we reserve the right to modify, discontinue and replace your selected preference.

Can I cancel my test?
  • Cancellation made more than 7 days prior to the test date – test taker will receive a full refund less $80.00 administrative fee.

 

  • Cancellation less than 7 days ahead of the test date – test taker will receive NO refund.

 

  • Failure to appear for the test without notification is considered a cancellation and NO refund will be issued. This includes arriving late on the test day. The candidate must re-apply for a new test date.

 

Special Consideration Owing to Exceptional Circumstances

On rare occasions, there may be instances where you are unable to attend your test or are disadvantaged on test day owing to illness, injury, or another exceptional event outside your control. In these cases, you may make an application to the test center for special consideration due to exceptional circumstances. This will allow you to carry over your test fee to a later assessment opportunity or, in some cases, apply for a refund.  Special consideration includes instances such as:

  • A traumatic experience
  • Domestic crisis
  • Unavoidable legal or military obligation
  • Serious illness – e.g. hospital admission or serious injury (Does not include minor illness such as a mild cold)
  • Bereavement, or other forms of significant hardship.
  • Civil unrest, extreme weather
Can I change my test date?

Transfer Policy:

You need to contact the test center directly by email at [email protected] and provide full information as to why you qualify for special consideration, with supporting evidence. Your test center will assess your application and will respond to you within seven working days of receiving your full application in writing, no requests will be accepted through the phone.

If your test center approves your application, you will receive a refund or transfer, subject to an administrative fee of $80.  

Please be aware that refunds can take four to six weeks to process. 

Candidates must lodge an application for refund/transfer no later than 5 business days after the test date. Candidates must complete the following form:  Request for Refund or Test Date Transfer Form and attach the appropriate documentation and/or evidence. Acceptable documents may include a medical certificate from a qualified medical practitioner, a death certificate, or a police report. Statutory declarations and certificates signed by family members are not acceptable.

 

Page 2 of the Request for Refund or Test Date Transfer Form must be filled out by the candidate. If the reason for cancellation/transfer is medical, page 3 must be filled out by a medical practitioner. The completed form(s), along with supporting documentation and emailed to [email protected].

The Administrator will advise the candidate within one week of lodging the application whether or not their request has been approved.

  • Request for IELTS Test Day Transfer must be made more than 7 days prior to the elected test date (candidates will be charged $80 administrative fee). Transfer dates will depend on availability.

 

  • Test takers who wish to transfer less than 7 days prior to the elected test date will be treated as a cancellation and will receive NO refund, and must re-apply. Unless an exceptional circumstances applies.

 

  • Transfer dates will depend on availability.

To find out more details, please contact us at [email protected] / 1 403 470 4597

 

Special Consideration Owing to Exceptional Circumstances

On rare occasions, there may be instances where you are unable to attend your test or are disadvantaged on test day owing to illness, injury, or another exceptional event outside your control. In these cases, you may make an application to the test center for special consideration due to exceptional circumstances. This will allow you to carry over your test fee to a later assessment opportunity or, in some cases, apply for a refund.  Special consideration includes instances such as:

  • A traumatic experience
  • Domestic crisis
  • Unavoidable legal or military obligation
  • Serious illness – e.g. hospital admission or serious injury (Does not include minor illness such as a mild cold)
  • Bereavement, or other forms of significant hardship.
  • Civil unrest, extreme weather
What happens on the day of the test?

You must bring your ID document. This is most important as you will not be allowed to sit the test without it and will lose the full test fee. The ID must be the same document you provided to the centre during the registration.

No other documents or photocopies will be accepted. We accept only valid passports or valid Canadian PR cards. We do not accept any other form of ID. You can also bring pencils, erasers, pencil sharpeners, water in a transparent bottle and tissues. Mobile phones, watches or electronic equipment are not allowed in the test room.

What happens if I arrive late?

Candidates who arrive late for test registration will not be allowed to take their test and will lose the full test fee.

If you cannot attend a test because of a medical emergency, you must provide an authorised medical certificate within five days of the missed test. The certificate must be in English and must clearly state the reason for the absence. You can email a scanned copy to [email protected]

Can you send my results to different institutions (e.g. universities)?

You can request additional TRFs to be sent to different institutions by Clicking Here Please note it takes 3 business days to fully process your request and send your result to selected institutions.

Can I appeal results?

You may request a re-mark. This process is known as an Enquiry on Results (EOR) and must be request within six-weeks from your test date. If you wish to appeal, please email us at [email protected] and we will send you the relevant forms.

Can I complain?

If you want to make a complaint regarding the conduct of your test, you must do so before you leave the test venue on the test day. Please speak to the Exams Manager about your complaint.

If you have a complaint that does not relate to the conduct of the test please contact the exams office .

I AM A REFUGEE WITH NO PASSPORT. HOW CAN I REGISTER FOR A TEST?

If you are a refugee without an identity card or passport and you want to take an IELTS test, you may use your Canadian refugee claimant document.  Please contact our office and we will assist with registration.

[email protected]

+1 403 470 4597